 Total Transit has a proven track record of providing first-in-class service levels that significantly increased our client membership's numbers.
On average, Total Transit has increased our client's membership retention numbers by 26% year over year. We firmly believe transportation plays a significant role in member retention.
Total Transit service levels are unsurpassed:
| |
No Show |
On-Time |
Grievances |
| Total Transit |
6%
|
99%
|
0.01/1000
|
| Industry |
15%
|
97%
|
7/1000
|
The State of Arizona has the longest-running, best-established Medicaid managed care program in the country. Arizona is considered a “best practices” state because of its approaches to staffing, reporting, budgeting, risk management and other key performance indicators.
Total Transit has worked with multiple Health Plans as a transportation management organization for over 27 years. We are experts at working under what’s considered the most successful Medicaid model in the country and our business practices will streamline processes, eliminate layers, reduce costs and increase both client and member satisfaction - GUARANTEED!
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